No, we will not add in a printed invoice but will send you it via email. There will be a shipping document in the package, but this will not reference any costs or pricing.
We cannot guarantee that adding an additional item to your order will be possible after you have completed it and the payment has been made. However, if you would like to add an additional item to your order, please contact Josh at email@example.com and he will then do what he can to help.
Yes, you can. Place your order as normal and specify in the section marked Special requirements (specifying when you would like the parcel to be sent) and we will confirm in your order confirmation email.
Yes, we have 2 versions of a very cute Groovy Granny wrapping paper available. Just specify whether you would like to add the wrapping option and also a personalised message at the checkout. The charge of €2.00 will be added to your cart.
When you select the gift wrapping service, you will be offered the option to add a personalised message. Your message will be attached to the wrapped gift.
Yes on orders over €50.
You will receive an email containing all the relevant shipping information once the goods have been despatched. If you have any concerns or issues relating to your parcel or delivery, just send Josh an email to firstname.lastname@example.org and he will come back to you as soon as possible.
Orders placed before 12.30 Monday to Friday will be despatched the same day. Most shipments will take 2-3 days.
View our returns and refunds policy here.
From time to time, we run promotions with discount codes. These promotions will be sent out from via our social member platforms, so keep your eyes peeled!
All our toys have the CE mark. Dutch law requires that toys comply with this. The CE mark assures you as a consumer that the toys meet all requirements in the field of chemicals and safety. These are requirements that apply throughout the EU.
Yes, we regularly work with influencers. Please send us a detailed email about you, where you’re based, your blog, etc. Please contact Granny at email@example.com
We would love to hear from you as we’re always looking to add new products to complement our range. Please contact Gramps at firstname.lastname@example.org